At Crown Metasoft , we are committed to delivering high-quality digital marketing services that help your business grow. Please read our refund policy carefully before making a purchase:
1. General Policy
Due to the intangible nature of digital marketing services, we do not provide refunds once a service has been initiated, delivered, or completed.
All payments made for SEO, PPC, social media management, content marketing, email campaigns, or any other digital service are non-refundable.
2. Service-Based Exceptions
Refunds may be considered only under the following circumstances: If the service has not been initiated within 7 business days of payment. If a duplicate payment was made by error. If we are unable to deliver the agreed-upon service due to internal constraints.
3. Digital Products / Courses / Templates
All sales of digital products (e.g., eBooks, templates, courses) are final and non-refundable, as they are instantly accessible upon purchase.
4. Client Responsibility
It is the client’s responsibility to provide accurate information, approvals, and timely communication. Lack of response or delayed feedback from the client will not qualify for a refund.
5. Dispute Resolution
Any disputes must be raised in writing to our email within 5 business days of the service delivery. We aim to resolve all concerns professionally and fairly.
6. Changes to This Policy
We reserve the right to update or modify this policy at any time. Changes will be posted on this page and effective immediately.